Exhibitor FAQ

How do I apply to exhibit?

Go to Apply to Exhibit on the top menu and select the expo you wish to exhibit at from the dropdown menu.

What type of stall holder applications are accepted?

Product sellers
Natural and environmentally sensitive products are preferred.
Products that been approved by the relevant authorities as being of the highest quality and free from toxic and harmful ingredients.
Products and services that enable, uplift, empower, and inspire.

Readers and alternative health practitioners
Only those whose focus is to uplift and empower. High ethical standards are required.
Should be experienced and, depending on the modality, qualified.
Our expos are not intended as a training ground for people new to the industry.
The public expect a high quality service from practitioners and readers at Body & Soul Holistic Expos.

Does my product or service have to be alternative or new age?

Not at all. While the majority of stallholders tend to be from the ‘alternative’ area, we do not discriminate between what is sometimes considered alternative and what is well established and considered ‘mainstream’.
The primary consideration is that service and product providers act for the highest good of the public, and offer enabling, uplifting, empowering, and inspiring products and services.

Do you accept stallholders whose main focus is to promote a particular religion or creed?

No religious promotions are accepted, including witchcraft (and/or associated products) or any other organised religion.
This does not include those who talk about the spirit world or seek to contact people on ‘the other side’.
Psychics and mediums are accepted provided they are experienced and well trained.
However no religious promotions, imposing of beliefs on others, or prescriptive beliefs are endorsed.

Can I bring my children (under 15 YOA)?

This is a professional working environment and not a child minding facility.
We understand the difficulties of parenting and the need to provide care for children and the challenge this provides for those who wish to promote their services and take care of their children at the same time.
However experience has shown that stall-holders struggle to deal with customers and simultaneously provide adequate care and supervision of children.
Out of respect to fellow stallholders all disturbance should be minimised. We endeavour to provide a tranquil and relaxing environment for all stall-holders.
Normally we don’t allow children under 15 YOA to accompany exhibitors during setup, the expo itself or at close-down. If you wish to bring a child under 15 YOA please ask our permission first. You will need to guarantee that your child will not run around or disturb other stallholders in any way.

Cost

Stall prices vary according to the venue. Check the application form for the expo you wish to attend for up-to-date information.

Payment

New exhibitors sometimes ask “Can I pay on the day?

Because we have extensive upfront costs we are unable to accomodate those who cannot pay until the day of the expo.

However we do suggest that you take advantage of your credit card’s interest free period after the transaction and use it to pay for your stall beforehand.
It’s a good system when used wisely.
To make a payment by phone call Peter Burns on 0411 530 762.We are a professional organistaion and prefer to deal with exhibitors who are well organised and professional in all their dealings.

Set-up and close down

Unless otherwise advised setup time is 8.30 am – 9.30 am for a 10 am start
Close down is between 4-5 pm.

Insurance coverage

We do not cover you for public liability or any other form of insurance. You need to organise this yourself. By exhibiting with us you agree to indemnify us against any claims or liabilities.

One insurance company that has recently come to our attention is My Market Insurance. According to details on their web site on 31 May 2016 they charge stallholders $40 for one day’s public liability coverage or $149 for one year unlimited markets or expos.
Contact details: 0417 507 279 mymarketinsurance.com.au
We have not had the opportunity to test the bona fides of this or any other insurance company, or make comparisons.

Free tickets for people looking after your stand

Friends or assistants who look after your stand are given free entry.
Simply tell us their names beforehand.

Can I provide a 25 min lecture or workshop

Yes if you are an exhibitor, subject to approval. All the details are on the application form.
Go to Apply to Exhibit on the top menu and select the expo you wish to exhibit at.
Please keep in mind that there is a strong demand for lecture/workshop spots and you will need to book in early. Lecture/workshop spots will only be confirmed and publicised when your invoice has been paid.

There is a $20 fee to do a lecture to cover organising and promotional costs and you receive a complimentary Silver upgrade for which  you receive a dedicated web page on our site and boosted Facebook posts linking to this web page.

Can I provide a 25 min lecture or workshop without having a stall?

Yes you can, subject to approval, and the fee is $90.
Please keep in mind that there is a strong demand for lecture/workshop spots and you will need to book in early. Lecture/workshop presentations will be confirmed and publicised when your invoice has been paid.

Can I be showcased with a web page on the Body & Soul Holistic Expo site and have a link to this page through Facebook?

Yes you are welcome. We will need you to send an image and some text.
A $20 fee applies.

Can this web page be maintained for more than a month after the expo is finished, even if I don’t exhibit at any more expos?

Yes a $20 monthly fee applies.

Are tables and chairs supplied?

It varies from venue to venue. We are generally able to offer chairs free of charge. However we normally need to pass on the cost of table hire. Alternatively you have the option to bring your own.

Can I bring my own table?

Yes you can.

Is power access available? 

Only on some stalls. Generally only those backing onto a wall. For health and safety reasons electric leads cannot cross walkways. You may need to book in early to obtain access to power.

What do I need to bring?

A table cloth, promotional material and whatever you need to do your work.

What happens if a customer is unhappy with my service?

Give their money back, no arguments.
This situation is usually avoided when there is a clear understanding at the beginning of a consultation or transaction about what the customer can expect to receive and what they will not receive. Clear communication and transparency is the best approach.
Even if the customer is in some sense ‘wrong’ it is best to give the money back and move on – learn from the experience.

Can I use candles?

Generally this is OK but is not allowed in some venues.  If the venue management decides to intervene and rule against the use of naked flames stallholders are expected to comply without question.

Can I burn incense?

This depends on how this impacts on fellow stallholders and the public.
What may seem to be a beautiful aroma to some may sometimes seem to be obnoxious to others.
The burning of incense is allowed as long as there are no complaints from fellow stallholders or the public. If there is a complaint you are expected to stop burning incense immediately. No arguments please – this is a condition of your being accepted as a stall holder.

Can I play music?

This depends on how this impacts on fellow stallholders and the public.
Music must never be loud enough to prevent others from being able to converse at a normal level.
What may seem to be a beautiful music to some may be unwelcome to others.
The playing of music is allowed as long as there are no complaints from fellow stallholders or the public. If there is a complaint you are expected to stop playing music immediately. No arguments – this is a condition of your being accepted as a stall holder.
The definition of music here extends to singing bowls, gong any any other instrument or digital appliance which produces sound.

Can I place an A-frame or other promotional material in the walkway in front of my stand?

No. Walkways are to be kept clear of all obstacles. This is consideration to fellow stallholders regarding fairness and ethics. The view of other stalls within your area must not be obstructed in any way.

Can I stand in the walkway in front of my stand and engage customers?

No. Walkways are to be kept clear of all obstacles.
All stallholders are entitled to an equal opportunity to attract customers and standing in front of your stall confers an unfair advantage.
Again this is a consideration to fellow stallholders regarding fairness and ethics.
The view of other stalls within your area must not be obstructed in any way and customers must not corralled or directed towards a particular stand.

Neither are stallholders permitted to stand between stalls at the front edge of their table as this can obstruct the view of customers towards the adjacent stand, or to spruik to passing traffic .
Consideration to fellow stallholders regarding fairness and ethics is the over-riding consideration.

Can I share a stand with someone else?

It is one business or consultant per stand.  We understand the need to minimize costs. We also have big expenses to cover, such as advertising, promotion, venue hire etc.. You are exhibiting with us on the basis of one business or consultant per table and we ask that you respect this agreement.

Apply to exhibit

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