How do I apply to exhibit?
Go to EXHIBIT/BOOKINGS on the top menu and select the expo you wish to exhibit at from the dropdown menu.
How many people do you expect at your expo?
We can’t predict numbers for our expos because people’s plans change, weather effects decisions and many other factors. We do not provide ‘guestimates’. All we can do as expo organisers is ensure that we promote the expo as best we can (flyers, web, Facebook, Instagram, road signs) and hope that our efforts plus the efforts of stallholders who promote the expo through their channels, attract a good attendance.
What is the system for readers?
Readers book their stall space like other exhibitors. We don’t have a ‘readers’ room’. You get to set your own prices.
Can we adhere things to the walls of the expo venue?
Can I share your Facebook posts to my followers so they know I’m exhibiting at your market?
Yes tell everyone. What ‘goes around comes around’ and we all benefit together. We give preference to stallholders who share our Facebook posts.
Do you have ‘cash-out’ facilities?
No, we don’t. We suggest you bring your own eftpos machine or square attachment ($20 at OfficeWorks when I last checked) for processing credit card transactions..
What type of stall holder applications are accepted?
Natural and environmentally sensitive products are preferred.
Products that been approved by the relevant authorities as being of the highest quality and free from toxic and harmful ingredients.
Products and services that enable, uplift, empower, and inspire.
Readers and alternative health practitioners
Only those whose focus is to uplift and empower. High ethical standards are required.
Should be experienced and, depending on the modality, qualified.
Our expos are not intended as a training ground for people new to the industry.
The public expect a high quality service from practitioners and readers at our expos.
Does my product or service have to be alternative or new age?
Not at all. While the majority of stallholders tend to be from the ‘alternative’ area, we do not discriminate between what is sometimes considered alternative and what is well established and considered ‘mainstream’.
The primary consideration is that service and product providers act for the highest good of the public, and offer enabling, uplifting, empowering, and inspiring products and services.
Do you accept stallholders whose main focus is to promote a particular religion or creed?
No religious promotions are accepted, including witchcraft (and/or associated products) or any other organised religion.
This does not include those who talk about the spirit world or seek to contact people on ‘the other side’.
Psychics and mediums are accepted provided they are experienced and well trained.
However no religious promotions, imposing of beliefs on others, or prescriptive beliefs are endorsed.
What about proprietary (branded) products? Can I bring these? For example doTerra Essential Oils and Young Living Essential Oils?
Please ask us first as we give exclusive rights to display and promote some proprietary products. It can be awkward and embarrassing if we have to ask you to remove such products on the day of the expo if you have’nt first sought permission.
Can I bring my children (under 15 YOA)?
This is a professional working environment and not a child minding facility.
We understand the difficulties of parenting and the need to provide care for children and the challenge this provides for those who wish to promote their services and take care of their children at the same time.
However experience has shown that stall-holders struggle to deal with customers and simultaneously provide adequate care and supervision of children.
Out of respect to fellow stallholders all disturbance should be minimised. We endeavour to provide a tranquil and relaxing environment for all stall-holders.
We don’t allow children under 15 YOA to accompany exhibitors during setup, the expo itself or at close-down. If you wish to bring a child under 15 YOA please ask our permission first. You will need to guarantee that your child will not run around or disturb other stallholders in any way.
Stall prices vary according to the venue. Check the booking form for the expo you wish to attend for up-to-date information.
New exhibitors sometimes ask “Can I pay on the day?”
We have extensive upfront costs and cannot accommodate those who cannot pay until the day of the expo.
However we suggest you take advantage of your credit card’s interest free period after the transaction and use it to pay for your stall beforehand. It’s a good system when used wisely.
- We don’t issue invoices.
- When you book you pay and are sent a receipt.
- We don’t reserve stalls unless paid for.
- We operate strictly on a first-pays basis.
- We use Paypal so you can use your credit/debit card or withdraw from your bank account.
- Or you can pay by phone using your credit card: phone Peter Burns on 0411 530 762.
Can I negotiate my stall price with you to make it lower?
Rates are non-negotiable.
What if I cancel my stall at the last minute?
We’d really prefer it if you didn’t because it’s very difficult to find a replacement at the last minute, we will be one stallholder short; and you won’t get a refund.
Cancellation & refund policy
- Cancellations must be advised asap. The Organiser reserves the right to re-sell the cancelled site.
- Cancellation penalties are:
(a) All cancellations carry a $35 administrative fee.
(b) Exhibitor cancels within 14 days of the expo: 50% of stall fees will be refunded; except if a suitable replacement is found and approved by the Organiser.
(c) Exhibitor cancels within 7 days of the expo: NO monies will be refunded , except if a suitable replacement is found and approved by the organiser.
- No credit or refund is given for failure to attend for any reason whatsoever.
What does the cost of my stall cover?
The space on the day, marketing, venue hire, event management, promotion of the market and your business, social media posts, our insurance and other costs.
Set-up and close down
Unless otherwise advised setup time is 8.30 am – 9.30 am for a 10 am start
Close down is between 4-5 pm.
Can I pack up and leave early?
Only if you want to ensure that you will never be invited back.
We do not cover you for public liability or any other form of insurance. You need to organise this yourself. By exhibiting with us you agree to indemnify us against any claims or liabilities.
One insurance company that has recently come to our attention is StallInsure at stallinsure.com.au. Another is My Market Insurance at mymarketinsurance.com.au
We have not had the opportunity to test the bona fides of these companies, or make comparisons.
By exhibiting at our expo you are agreeing to indemnify us against all claims and to take full responsibility for any damages legal or monetary claims.
Free tickets for people looking after your stand
Friends or assistants who look after your stand are given free entry.
Simply tell us their names beforehand.
Can I provide a 25 min lecture or workshop?
Yes if you are an exhibitor, subject to approval.
Email your proposed talk to firstname.lastname@example.org or call Peter Burns on 0411 530 762 to discuss.
Please keep in mind that there is a strong demand for lecture/workshop spots and you need to apply early. Lecture/workshop spots will only be confirmed and publicised when your booking is finalised.
Can I provide a 25 min lecture or workshop without having a stall?
Yes you can, subject to approval, and the fee is $100.
Can I be showcased with a web page on the Body & Soul Holistic Expo site and have a link to this page through Facebook?
Yes this is our standard procedure providing you supply us with the necessary photos and text.
Can this web page be maintained for more than a month after the expo is finished, even if I don’t exhibit at any more expos?
Yes a $20 monthly fee applies.
Are tables and chairs supplied?
We have tables for hire or bring your own.
Chairs are supplied free of charge.
Can I bring my own table?
Yes you can.
Is power access available?
Only on some stalls. Generally only those backing onto a wall. For health and safety reasons electric leads cannot cross walkways. You may need to book in early to obtain access to power.
What do I need to bring?
A table cloth, table(s) if you haven’t hired, promotional material and whatever you need to do your work.
What happens if a customer is unhappy with my service?
Give their money back, no arguments.
This situation is usually avoided when there is a clear understanding at the beginning of a consultation or transaction about what the customer can expect to receive and what they will not receive. Clear communication and transparency is the best approach.
Even if the customer is in some sense ‘wrong’ it is best to give the money back and move on – learn from the experience.
Can I use candles?
Generally this is OK but is not allowed in some venues. If the venue management decides to intervene and rule against the use of naked flames stallholders are expected to comply without question.
Can I burn incense?
This depends on how this impacts on fellow stallholders and the public.
What may seem to be a beautiful aroma to some may sometimes seem to be obnoxious to others.
The burning of incense is allowed as long as there are no complaints from fellow stallholders or the public. If there is a complaint you are expected to stop burning incense immediately. No arguments please – this is a condition of your being accepted as a stall holder.
Can I play music?
This depends on how this impacts on fellow stallholders and the public.
Music must never be loud enough to prevent others from being able to converse at a normal level.
What may seem to be a beautiful music to some may be unwelcome to others.
The playing of music is allowed as long as there are no complaints from fellow stallholders or the public. If there is a complaint you are expected to stop playing music immediately. No arguments – this is a condition of your being accepted as a stall holder.
The definition of music here extends to singing bowls, gong any any other instrument or digital appliance which produces sound.
Can I place an A-frame or other promotional material in the walkway in front of my stand?
No. Walkways are to be kept clear of all obstacles. This is consideration to fellow stallholders regarding fairness and ethics. The view of other stalls within your area must not be obstructed in any way.
Can I stand in the walkway in front of my stand and engage customers?
No. Walkways are to be kept clear of all obstacles.
All stallholders are entitled to an equal opportunity to attract customers and standing in front of your stall confers an unfair advantage.
Again this is a consideration to fellow stallholders regarding fairness and ethics.
The view of other stalls within your area must not be obstructed in any way and customers must not corralled or directed towards a particular stand.
Neither are stallholders permitted to stand between stalls at the front edge of their table as this can obstruct the view of customers towards the adjacent stand, or to spruik to passing traffic .
Consideration to fellow stallholders regarding fairness and ethics is the over-riding consideration.
Can I share a stand with another business?
It is one business or consultant per stand. While understand the need to minimize costs we also have big expenses to cover, such as advertising, promotion, venue hire etc.. You are exhibiting with us on the basis of one business or consultant per table and we ask that you respect this agreement.Share This: